Returns & Exchanges

At Joyride Harness, we want you and your pup to be 100% satisfied with your gear. If the fit isn't perfect, we offer a 30-day window for easy returns and exchanges on all items in new condition.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the clean, fur-free harness in its original packaging and include all tags to ensure a smooth inspection process.

3

Print and Ship

Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship out your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing