Frequently Asked Questions

Everything you need to know about our premium gear and services.

How do I determine the correct size for my harness?

We recommend measuring your pet's chest girth and weight. Please refer to our detailed Size Guide located on each product page to ensure a perfect, secure fit.

What is your return and exchange policy?

We offer a 30-day hassle-free return and exchange policy. Items must be in new, unworn condition with original packaging to qualify for a full refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order ships.

Are your harnesses machine washable?

Yes, our harnesses are designed for durability. We recommend machine washing on a cold, gentle cycle and air drying to maintain the integrity of the materials.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary depending on the destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.